Refund Policy
Last updated August 13, 2026
30 days, no questions asked
If Flick Pro isn't what you needed, email support@flickphp.com within 30 days of buying it and we'll refund you. You don't have to explain why.
How to get one
Either way works:
- Email support@flickphp.com and we'll process it.
- Reply to your Polar receipt, or email support@polar.sh directly.
Flick Pro is sold through Polar, our merchant of record, so the money comes back through them to the card you paid with. How long that takes is up to your bank, but it's usually a few business days.
What happens to your license
A refund ends your license and removes your access to the private repository. You'll need to take Flick Pro out of any production sites using it — a refund unwinds the purchase, so the perpetual license doesn't survive it the way it survives an ordinary cancellation.
After 30 days
Email us anyway. If something's genuinely wrong we'd rather fix it than leave you stuck with software you can't use. We just can't promise a refund that far out.
One thing that's outside our control
Polar can issue a refund on its own within 60 days of a purchase, at its own discretion, to head off a chargeback. That comes with them being the merchant of record, and it applies whatever this page says.
Chargebacks
If you're unhappy, email us first. We'd much rather refund you directly than deal with a chargeback, and you'll get your money back faster. A chargeback ends your license the same way a refund does.
Contact
Zer05 Media LLC
support@flickphp.com